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Discover we connect

Simply stay connected with our intuitive We Connect app and take advantage of a range of useful functions. Available to download free of charge on Google Play and Apple App Store.

We Connect in the App Store

We Connect in the Play Store

We Connect

The We Connect package includes various vehicle reports, breakdown call and useful tools for service planning ensuring your vehicle’s information is always up to date. The parking position finder is also included and helps to locate your vehicle. In the event of an accident, should the driver activate the ‘eCall’ button or the airbags are deployed triggering the ‘eCall’ service, the Emergency services will be contacted directly. Vital information such as the condition and location of the vehicle will be sent to emergency response units.

How to set up and use We Connect

Setting up We Connect is quick and easy. Simply follow the four steps listed below.

1. Download the We Connect app

Download the free We Connect app for your smartphone for free. The We Connect app for Android is available in the Google Play Store or the App Store for iOS.

2. Create your user account

Log into the app using your Volkswagen Commercial Vehicles ID. If you haven't set up an ID yet, the app will guide you through each step of the registration process.

3. Add your Volkswagen

Use the vehicle identification number (VIN) to add your Volkswagen Commercial Vehicle. Your VIN can be found in your registration papers and behind the windscreen of your vehicle.

4. Activate We Connect

To complete activation, follow the instructions in the app. The app includes detailed instructions for each activation option:

  • Activation with the app and ignition keys
  • Activation in the vehicle
  • Activation in the app via activation code
  • Activation via the vehicle's infotainment system