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Fixed Cost Maintenance

If your vehicle is under 12 months old and has covered less than 12,000 miles then a fixed cost maintenance plan could be the perfect solution for your Volkswagen Commercial Vehicle. You can choose from three levels of cover; Service only, Service & Maintenance or Service Maintenance and Tyres. You can tailor the plan around the number of miles you drive each year. Prices are fixed for the duration of your contract protecting you from inflation, plus you can rest in the knowledge that your vehicle maintenance is being taken care of by the people who know your vehicle best. Volkswagen trained technicians using genuine Volkswagen parts with a 2-year warranty.

Fixed cost maintenance examples.

The following table shows examples of how much service options cost for each vehicle.

 

Caddy Cargo

Transporter 6.1

Crafter

Caravelle 6.1

Example derivative

Commerce 2.0TDI 102PS 6-speed manual

T28 panel van Startline SWB 2.0TDI 110PS 5-speed manual

CR30 panel van Startline MWB 2.0TDI 102PS FWD 6-speed manual

Executive SWB 2.0TDI 150PS 7-speed DSG

Service

£23.34

£17.04

£22.30

£21.54

Service and maintenance

£44.07

£34.87

£44.62

£36.87

Service, maintenance and tyres

£57.30

£51.67

£59.13

£56.77

What's included

This table explains what’s included in each service option so you can find the right deal for your business.

 

Service only

Service and maintenance

Service, maintenance and tyres

All routine servicing appropriate to your vehicle as determined by the vehicle manufacturer

Yes

Yes

Yes

Engine oils and fluids only

Yes

Yes

Yes

Brake fluid change when appropriate, as determined by the vehicle manufacturer

Yes

Yes

Yes

Brake repairs (including: callipers, cylinders, discs, pads)

No

Yes

Yes

Cooling system repairs (including: coolant, heater components, hoses, radiator, reservoir, sender units, thermostat, water pumps)

No

Yes

Yes

Electrical system (including: alternator, battery, bulbs, central locking, ECU, fuses, instruments, standard alarm, standard immobiliser, starter motor, window regulator, wiper motor, wiring)

No

Yes

Yes

Engine repairs (including: cambelt and tensioner – if required according to manufacturer schedule, catalyst, drive belts, exhaust, fuel pump, gaskets, injectors, oil pump, seals, turbo)

No

Yes

Yes

Suspension repairs (including: anti-roll bar, bushes, shock absorbers, springs, wishbones)

No

Yes

Yes

Transmission repairs (including: clutch CV joints, flywheel, gaiters, gearbox, differential, driveshafts, torque converter, wheel bearings, fluid renewals)

No

Yes

Yes

Miscellaneous items (including: adjustments, key batteries, MOT, wiper blades/refills, air-conditioning service – maximum one per contract)

No

Yes

Yes

Roadside Assistance cover for full period of the fixed-cost maintenance contract

No

Yes

Yes

Replacement tyres (where necessary due to fair wear and tear) and tyre valves

No

No

Yes

Tyres changed at one of more than 800 approved outlets across the UK

No

No

Yes

Wheel alignment and geometry check (where necessary due to fair wear and tear)

No

No

Yes

Wheel balance

No

No

Yes

Repairable punctures

No

No

Yes

Main exclusions

Read the following exclusions carefully so you know what is and isn’t included in each service plan and can select the right one for your business.

Service only exclusions

  • Maintenance
  • MOT
  • Roadside Assistance
  • Cambelts and drive belts
  • Tyre replacement or puncture repair
  • Oil and fluid top-ups between services

Service and maintenance exclusions

  • Any repairs not deemed reasonable fair wear and tear
  • In-car entertainment (inc. audio, communications and navigation systems)
  • Internal and external trim and bodywork
  • Any maintenance or repairs to diesel particulate filters and any other form of catalytic reduction system
  • Warranty work Tyre replacement or puncture repair
  • Oil and fluid top-ups between services

Service, maintenance and tyres exclusions

  • Misuse or vandalism
  • Wheel alignment as a result of damage or negligence
  • Accidental damage and irreparable punctures
  • Replacement of non-standard tyres and upgrades
  • Tyre sealant, repair equipment and tyres that have been repaired using sealant or additives